Privacy Policy

Effective date: June 27, 2026

The Mantra Universe ("we", "our", or "us") is committed to protecting the privacy of international Indian investors who use our platform. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your information. By accessing our website or submitting an investor application, you agree to the practices described here.

1. Information We Collect

We collect information you provide directly when you:

  • Submit an investor registration application (name, email, phone, address, NRI/Non-NRI status)
  • Upload identity and KYC documents (passport, Aadhaar, PAN card, international ID, photograph)
  • Submit a contact or enquiry form
  • Communicate with us by email or phone

We also collect limited technical data automatically, including your IP address, browser type, and pages visited, to maintain platform security and performance.

2. How We Use Your Information

We use the information we collect to:

  • Evaluate and process your investor application
  • Verify your identity and conduct KYC/AML checks as required by applicable law
  • Communicate with you about your application status, portfolio, and investment opportunities
  • Comply with legal and regulatory obligations under Indian and applicable overseas law
  • Protect the security and integrity of our platform
  • Send you service-related notifications (we do not send unsolicited marketing emails)

3. Referral Information

Our platform operates on a referral-only basis. When you apply, we record the referral code used and link it to the referring investor's record. The referring investor is not given access to your personal documents or detailed profile — only that a referral was used.

4. Document Storage and Security

Identity documents you upload (passport copies, Aadhaar, PAN, photographs) are stored on secured servers with access restricted to authorised Mantra Universe personnel involved in the application review process. We do not share your documents with third parties except as required by law or regulatory authorities.

We use industry-standard encryption in transit (HTTPS/TLS) and access controls at rest to protect your files.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

  • Legal compliance: When required by Indian law, FEMA regulations, RBI guidelines, or a valid court order
  • Service providers: Trusted third-party vendors (hosting, email delivery) who process data solely on our behalf under confidentiality obligations
  • Business transfers: In the event of a merger or acquisition, your information may transfer to the successor entity under equivalent privacy protections

6. Data Retention

We retain your personal information and KYC documents for as long as your investor relationship with us is active and for a minimum of seven (7) years thereafter, as required by Indian financial regulations. You may request deletion of non-regulatory data by contacting us; however, we may be required to retain certain records by law.

7. Your Rights

Depending on your country of residence, you may have rights to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information we are not legally required to retain
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

8. Cookies

Our website uses essential session cookies required for secure login and platform functionality. We do not use advertising or behavioural tracking cookies. You may disable cookies in your browser settings, though this may affect platform functionality.

9. International Transfers

Your information is stored on servers located in India. If you are accessing our platform from outside India, please be aware that your information will be transferred to and processed in India, where data protection laws may differ from those in your country of residence.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered investors of material changes by email. The effective date at the top of this page reflects the most recent revision. Continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions or to exercise your rights, please contact:

The Mantra Universe — Privacy Officer

Email: [email protected]

Website: https://themantrauniverse.com